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Welcome to Rapid Office Supply - your source for great deals and fast shipping Nation wide.
 Most orders delivered in one business day.
Rapid Office Supply - Returns

Please read this: Any items returned without an *RMA# you will not receive credit.

Defective product

If you have defective products. Responsible for the shipping cost when returning your merchandise is ours (Rapid Office Supply). We will email or mail you the necessary tags, labels or issue a call tag for your return.

Shipping charges If our error they are refundable for any other reason they are deducted from your return.

All returns require a Return Merchandise Authorization (RMA) number. No credits will be processed without one.

RMA's must be requested within 15 days of the invoice date. No credits or refunds will be processed after the 15-day period. Returned items must be received within 15 business days of the RMA date.

All warranties are those of the product's manufacturer.

Please note all returns conditions listed below, as applicable to your return.

A 15% restocking fee applies for all returns except for mishipped

If you have merchandise which is unopened, we will issue you an RMA # and will give you an address to ship the product to at your expense subject to a 15% restocking fee or more, depending on the item, manufacturer policies, and circumstances. Return shipping to us is at your expense.

If the merchandise has been opened and is not defective, we cannot issue you an RMA.

To request a RMA email Sales@rapidofficesupply.com The email must contain the following information

  • Your order number
  • The item number of the products you want to return
  • How many of each product you wish to return
  • The reason for the return
  • Is the item defective or damaged?
  • Incorrect item shipped
  • The condition of the item: opened or unopened


  • Crediting Your Account: Credit will be issued within 30 business days of receiving your return. All refunds for credit will be issued to the credit card account that appears on the original invoice. Shipping fees are non-refundable

     
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